- Stay calm but act swiftly and observe the situation.
- Is there danger of further injuries?
- Listen to what the injured person is saying.
- Alert the first aider who should take appropriate action for minor injuries.
- In the event of an injury requiring specialist treatment, call the emergency services on 999.
- Ensure that the rest of the group are adequately supervised.
- Do not move someone with major injuries.
- Wait for the emergency medics.
- Contact the injured person’s emergency contact.
- Complete an incident/accident report form.